Tag: project
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Project: Enterprise CCMS Communications
Enterprise CCMS Communications CCMS (Contact Center Management System) was a centralized HCRM for managing daily activities within Teleperformance locations globally. I was the lead editor and content creator for the product, one of eight in the IT suite of tools supported by my team. Project Description CCMS was the flagship product for contact center management… Read more
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Project: Giving Tuesday & End of Year Fundraising
Giving Tuesday & End of Year Fundraising This 45 day campaign was a collaboration between our Executive, Board, Development and Communications teams. I led the communications team and worked to develop and sharpen messaging, set visual objectives and planned fundraising landing pages. Project Description Giving Tuesday & End Of Year fundraising is the period from… Read more
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Project: LGBTQ Safe Spaces
LGBTQ+ Safe Spaces Protection Project This long-term, multi-phase, and multichannel communications project included digital, print, point-in-place, media relations, and stakeholder relations collaterals. I served as the lead editor and Communications SME for this project and managed the communications project. Project Description The LGBTQ+ Safe Spaces Protection Project is an AVP initiative to educate policymakers and… Read more