MY News was a communications product created in partnership with TP global marketing to drive engagement to our internal employee platform. My.teleperformance. I served as writer and editor of the monthly publication that was distributed to hundreds of program and I.T. leadership internationally.

CCMS Product Release communications notified stakeholders of our flagship HCRM product of technical and functionality updates included in the latest software development release. This was a joint venture between I.T. marketing and CCMS development to identify and communicate program-impacting software upgrades and new releases to technical and program teams across international subsidiaries.

AVP Monthly Events Newsletter is a way to communicate AVP community events to our 10K email constituent list. Monthly event emails are one of multiple types of email communications issued at AVP with various themes. Monthly Events Newsletter worked to drive engagement and registration for AVP-lead programs for LGBTQ+ and HIV-affected survivors of violence. Follow the link to see an example.

Readio Free Brooklyn newsletter was a monthly news and programming product targeting Radio Free Brooklyn’s email audience with the goal of promoting discovery and increased engagement. A design revamp and strategy change to increase linkbacks to the RFB website increased web traffic by 15-20%. See an example here.